TERMS AND CONDITIONS
Utilizing this Website or our services signifies your acceptance of the subsequent terms and conditions:
- If you disagree with any of these terms and conditions, kindly refrain from using this Website or our services.
- If you are below the legal age of consent in your respective jurisdiction, you are prohibited from accessing or utilizing this Website or our services.
- You acknowledge and agree that you must be of legal age to procure any of our products or services accessible on this Website or otherwise.
- By placing an order and/or making a payment, you acknowledge that you have read and comprehended these terms and conditions. You also agree to be legally bound by these terms and conditions, which constitute the entire agreement between You and Authors Harbor.
DEFINITION OF TERMS
"Website" refers to all online content found on Authors Harbor website pages.
"Customer," "You," "Yours" or means and refer to you and/or any other individual submitting an order to Authors Harbor on your behalf.
"Company," "We," "Our" refer to Authors Harbor, a company registered under the laws of the State.
"Product or Services" encompasses all services and products provided by Authors Harbor to customers in accordance with their orders.
"Order"refers to an order via phone or email placed by a customer to purchase services or products provided by Authors Harbor. Orders are confirmed by down payments via check, credit card, cash receipt, bank wire transfer, Western Union, or PayPal transfer.
OUR SERVICES
It is imperative that you thoroughly read and comprehend the refund policy to fully understand the privileges and limitations governed by Authors Harbor's Policy. It is your responsibility to peruse these Terms and Conditions before submitting any Order and/or payment to this Website.
REVISIONS
Each package has its own revision policy, as outlined in the service description of each individual package. We offer revisions within 5 to 10 days of the order transitioning to the "Waiting for Customer Approval" status in our Order Management Platform. The duration of the revision period will depend on the ordered package.
Revisions are initiated at the conclusion of the order process, once the product has been presented for review and the status has been updated to "Waiting for Customer Approval." At this juncture, the customer may request revisions directly by sending an email to their assigned Project Manager, ensuring that the original provided requirements have been met throughout the entire product.
Customers are always welcome to personally make changes to any content received from us after the order has been fulfilled and before publishing, as it is delivered in Word format, and they hold the rights to it.
REFUND POLICY
Authors Harbor addresses concerns and complaints in accordance with the following terms of use statement. Website users, partners, clients, and customers are urged to review the following statement, and in the event of partial and/or complete disagreement with the terms and conditions stated, we recommend immediate cessation of the use of the website and/or the services listed.
Authors Harbor does not provide partial and/or complete refunds for sample and/or bulk orders.
Authors Harbor does not offer partial and/or complete refunds if a website user and/or customer initiates, contributes to, and/or participates in a negative narrative against the company both online and offline.
If an Authors Harbor customer feels the need to discontinue the use of the services listed within three (03) months from the date of paid services, a refund is applicable provided the customer did not avail a discount at the time of account registration.
We only offer refunds in special cases and under specified conditions, outlined below:
Authors Harbor reserves the right to approve/disapprove a refund request in accordance with the aforementioned terms of use. Website users and/or customers are encouraged to periodically check back to stay informed of any changes. These terms and conditions, as may be amended from time to time, constitute the entire agreement and supersede any other agreements or understandings (oral or written) between the company and website users/customers.
Authors Harbor does not provide partial and/or complete refunds for sample and/or bulk orders.
30% of the total amount will be reimbursed to the client in the event of a change of mind due to any financial/personal and/or any reason unrelated to the project.
Authors Harbor does not offer partial and/or complete refunds if a website user and/or customer initiates, contributes to, and/or participates in a negative narrative against the company both online and offline.
Refund requests are processed through two (02) channels under info@authorsharbor.com, and any requests made outside the jurisdiction of the mentioned email addresses are deemed null and void.
Authors Harbor reserves the right to approve/disapprove a refund request in accordance with the aforementioned terms of use. Website users and/or customers are encouraged to periodically check back to stay informed of any changes. These terms and conditions, as may be amended from time to time, constitute the entire agreement and supersede any other agreements or understandings (oral or written) between the company and website users/customers.
MODIFICATIONS TO THE SERVICE AND PRICES
Prices and discounts for our services are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension, or discontinuance of the Service.
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